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Archive for the ‘Balanced Scorecard’ Category

World is facing a resource cum growth crunch in 2009 and gloom seems to be spreading in 2010 also. Global leaders and leaders of the industries are  closely discussing the various strategies to meet  the phenomenal  challenges. A recovery strategy  based on  high carbon  energy resources is short sighted efforts which needs a re look.
 Seriously, there is a   need   of high growth and 21st century will be a low carbon economy. The scale of new green jobs  , technologies, practices, services and products required   to shift  to a  low carbon economy. As per an estimate  by United Nation Environment Program (UNEP) in 2008, the global green deal will set  the stage For  a low carbon economy and resource efficiency economy. Around 20 million green  jobs can be created in renewable sectors alone by the year 2030, twice that would be achieved with a fossil fuel based economy.
Analyst across the globe feel that building  a  low carbon Global economy   will   require  a significant , long term financial flows in to all the developing nations. There will be multiple aim of reducing global warming, increasing Green employment, reducing   poverty , allocating the resources properly which will ultimately lead to a higher sustainable growth.
                                     Practically, there must be   removal; of all the obstacles to free flow of low carbon money, clean technologies and state consent is  desirable. Governments across the global have onerous responsibilities to come out with green recovery packages. Tariff, subsidy and stimulus incentives are desirable drivers to growth It will accelerate the business processes to provide with green employment opportunities. Many business forums are working towards specific policy mechanisms that might provide   cost effective and   environmentally pragmatic climate framework.
              In fact businesses and governments of world have to Find a positive answers to a variety of key questions :

(a)    What  will be market mechanism to price carbon free products?

(b)   How can energy  efficiency measures can be globally scaled up?

(c)    How the business houses and Governments can create green jobs?

(d)   How low carbon products will be popularized, vetted and approved for use by  consumers across globe?

(e)    How to reduce energy consumption pattern in urban societies?

(f)     What are the various policy decisions to promote tax benefits to the industries?

(g)    How investment flow can be attracted towards Renewable for a  longer period?

(h)    How the issues of energy securities will be managed?

(i)      How the stimulus package or a green package will be designed?

(j)     How the specific projects and ideas will create jobs in the short run

And catalyze long term growth in low carbon economy?

These are long term challenges which if taken correctly in the first decade of  21st century will create a more balanced world in terms of better climate, sustainable economy reduced disparity , more jobs and better governance. Low carbon economy will give a win win  situation to the world.

 For moe articles on global warming, cause of global warming, effect of global warming visit:

http://www.onlinecarbonfinance.com/
http://www.webdesign2career.com/

Article Source:http://www.articlesbase.com/corporate-articles/sustainable-growth-in-low-carbon-world-861109.html

For commercial property managers, security is a big concern. In keeping your properties and assets safe, security guard can be the best companion. With electronic security system and hidden cameras, the modern age has seen much progress; but human guards are by far the best option till date. Therefore, private security guards are employed for proper utilization of human power over electronic safety aids.

The security services are increasingly becoming important in our society, and the security industry is thriving fast. Security guards are liable to protect their employer’s investment, enforce rules and laws on the property to safeguard property, and deter criminal activity or other problems.

A security guard, according to law have the following functions:

·         Protection of People and Property: The main aim of the security guard is protection of persons and/or property from harm, theft, and/or illegal activity

·         Deterrence, observation, discovery, and/or reporting unlawful or unauthorized activity to the property owner is another important function of the security guard

·         Street Patrol Service: The security guards are also utilized for street patrol service

·         Setting Security Alarm: They can in response to, but not installation or service of, a security system alarm, act accordingly.

·         Close Contact: The security guards in borders are always in contact with one another. This communication is important in reducing risks. For this, trained and experienced security services are most wanted.

What the security guards do?

·         Notify about the suspected person: The task of the security personnel is to ask questions to anyone who is suspected; this is notified to higher authorities thereafter.

·         Locking Doors: Checking the building entrance doors in order to ensure that they are properly locked at the designated times.

·         Check Doors: The security guards also ensure that the doors are properly closed before the beginning of work and after its completion.

·         Deny access: The security personnel ensure that any unauthorized persons are denied access into the building or tenants’ areas.

·         Double Checking of Entrance: The security guards also need to ensure that the entrance doors are double-checked when the work is completed.

·         Removing the Potentially Hazardous Substances: The security guards are also responsible for removing the potentially hazardous substances from the site of the property. That may be combustible substance or dangerous gaseous sources.

Security or Patrol Services are of great help for the nation. Security is into the hands of patrol services or security guards. The patrol services, rendering its help to the discerning people ensures that the property is safe, and the owner is satisfied.

Tyler Moon is an expert in article writing and internet marketing. She regularly contributes articles on various topics like security services, birth announcements etc.

Article Source:http://www.articlesbase.com/corporate-articles/security-guard-and-patrol-service-a-great-help-to-the-nation-862859.html

Customer service is an aspect of any business, whether a large corporate organization or small home business run by a single individual. The way a business presents itself to customers, either potential or actual, can make a huge difference in terms of promotion, loyalty and the likelihood of success.

No business succeeds without customers, and in order to attract customers, it is increasingly necessary for businesses to be approachable, contactable, and interested in communicating with customers whenever there are any queries or issues relating to the products or services available.

In the modern world of internet technology, more and more customers today are often beginning to expect that businesses can be contacted at any time, and day, and in a way which is convenient. In the twenty first century we have shed the expectations that we had of only being able to contact a business or company between the hours of 9am and 5pm, Monday to Friday. With international time zones, more people working weekends, and working hours no longer traditional, we all expect to be able to pick up the phone, or send an email, and have our queries or concerns dealt with promptly.

If you are seeking to buy in to a franchise or business opportunity, it will be important to understand in advance what the customer service arrangements involve. Will you be responsible for any issues that arise, and need to provide a means by which customers can contact you directly, or is there a customer service center or arrangement already in place? If you will be relying on an outsourced service center, then you may find that giving them a call yourself, alleging to be a potential customer, reveals the level of support which your own customers could face.

Although outsourcing of service centers is increasingly common, primarily as a means to cut costs and long term overheads, it can sometimes cause problems for customers who have difficulties communicating with people who do not speak the same language fluently, or have strong accents, limited knowledge of the product or service, or limited access to relevant information about you and your account.

But the issue of providing support for customers will be something you’ll need to approach yourself if the responsibility with a franchise opportunity is left with you and if you are starting out on your own with your business idea as an independent entrepreneur.

If customers are not happy with the level of customer service, such as failing to have queries dealt with, having to wait excessive periods of time to wait for a response, having responses which make little sense, offer little support, express little concern or fail to resolve the issue quickly and effectively, then the chances are high that you will lose that customer.

More than this, by losing a customer, you are highly likely to lose any potential sales you may have acquired through recommendation. With so much choice available and so much variety, increasingly we are relying on personal recommendations, and online reviews, to help make up our mind on whether to commit to a retailer or service provider, especially if it is likely to be for a significant sum or a long term contractual arrangement.

Failing to provide adequate customer service can easily result in losing out on personal recommendations, and could easily result in publically viewable reviews advising against your company or service. The internet can easily work in your favour, but similarly it can work against you if you fail to meet expectations.

To a large extent, the importance and intensity of customer service is likely to depend on the nature of the business in which you become involved. If you’re seeking to start out as an individual entrepreneur, working from home with little direct contact with customers, then you may consider the importance of customer service to be less of a priority than those entering into a business arrangement which has massive contact with customers and relies heavily on customer loyalty.

This is turn may impact on your decision when it comes to deciding what kind of business to enter into, what kind of franchise opportunity to become involved with, or the nature of any solo business you choose to initiate. Are you a people person? Do you like solving problems and offering a high level of service to customers? If not, then a business model which relies upon this may not be for you, and the issue of outsourcing the service center becomes one to consider.

Ultimately it will be important to think about customer service not from the business point of view alone, taking on board the financing, the time, the means by which issues can be filed, dealt with, followed up and referred back, but also from the point of view of your customers. Happy customers equate to customer loyalty and recommendations, which in turn results in a more profitable and successful business. Get your customer service right and you’re more likely to see the business succeeding where other, perhaps larger companies are losing sight of the very blood which made them successful in the first place.

Naz Daud - CityLocal UK Business Directory Ireland Business Directory Franchise Opportunity Featured BusinessesArticle Source:http://www.articlesbase.com/management-articles/customer-service-and-how-to-fail-in-business-866950.html